General terms and conditions

The Terms and Conditions page describes the rules and guidelines for using a website or application. It outlines the legal responsibilities of both the user and the website or application owner.

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Last updated: August 2025

Overview

General Terms and Conditions

1. Terms and Conditions for the Online Store

2. General Provisions

3. Accuracy, Completeness and Timeliness of Information

4. Changes to the Service and Prices

Products and Services

5. Products or Services (if applicable)

6. Accuracy of Billing and Account Information

Optional Features and Third-Party Links

7. Optional Tools

8. Links to Third Parties

User Submissions and Personal Information

9. User Comments, Feedback and Other Submissions

10. Personal Data

Liability and Termination

11. Errors, Inaccuracies and Omissions

12. Prohibited Use

13. Disclaimer of Warranties; Limitation of Liability

14. Indemnification

15. Severability

16. Termination

Other

17. Entire Agreement

18. Applicable Law

19. Changes to the General Terms and Conditions

20. Contact information

Overview

This website is operated by Celestano . In these Terms and Conditions, the terms "we," "us," and "our" refer to Celestano. Celestano offers this website, including all information, tools, and services available through this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices contained herein.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms and Conditions”, “Terms”), including any additional terms and conditions and policies referenced herein or available by hyperlink. These Terms and Conditions apply to all users of the website, including but not limited to visitors, vendors, customers, merchants, and/or contributors of content.

Please read these Terms and Conditions carefully before visiting or using our website. By using or accessing (any part of) the website, you agree to these terms. If you do not agree with all the terms and conditions of this agreement, you may not use the website or our services. If these terms are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools added to the current webshop are also subject to these Terms and Conditions. You can review the most recent version of the Terms and Conditions at any time on this page. We reserve the right to make changes or updates to these terms and conditions at any time by publishing them on our website. It is your responsibility to check this page regularly for any changes. Continued use of or access to the website following the posting of changes constitutes your acceptance of those changes.

Our webshop is hosted on Shopify Inc. They provide the e-commerce platform that allows us to sell our products and services to you.

1. Terms and Conditions for the Online Store

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are of legal age and have given us your consent to allow any of your minor dependents to access this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our Services, violate any laws in your jurisdiction (including but not limited to copyright laws).

Any violation or breach of these Terms will result in immediate termination of your access to our Services.

2. General Provisions

We reserve the right to refuse service to anyone for any reason at any time and in our sole discretion.

You understand that your content (not including credit card information), may be transferred unencrypted, including:
(A) Transmission over various networks, and
(B) Changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always sent encrypted over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell or in any way exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without our express written permission.

The headings used in this Agreement are included for convenience only and do not affect the content or scope of these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this website is not accurate, complete, or current. The material on this website is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance you place on the material on this website is solely at your own risk.

This website may contain certain historical information. Historical information, by definition, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our website.

4. Changes to the Service and Prices

Prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We will not be liable to you or to any third party for any modification, price adjustment, suspension or discontinuance of the Service.

5. Products or Services (if applicable)

Certain products or services may be available exclusively online through this website. These products or services may have limited quantities and are subject to return or exchange only according to our returns policy: [LINK TO RETURN POLICY].

We've done our best to display the colors and images of our products as accurately as possible in our online store. However, we cannot guarantee that the color displayed on your computer monitor will accurately reflect the actual color of the product.

We reserve the right, but are not obligated, to limit the sales of our products or Services to certain persons, geographic areas, or jurisdictions. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services that we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any products at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed by the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time of the order.

We reserve the right to limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card information, and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please refer to our returns policy: [LINK TO RETURNS POLICY]

7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement or recommendation. We shall have no liability whatsoever for any damages or problems arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which the third-party provider provides such tools.

In the future, we may offer new services and/or features through the website (including the introduction of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

8. Links to Third Parties

Certain content, products and services available via our Service may include materials from third-parties.

Links to third-party websites on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of these websites and make no warranties. We assume no liability for any materials, products, or services of third parties.

We are not liable for any harm or loss resulting from the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the policies and terms of these third parties and make sure you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party directly.

9. User Comments, Feedback and Other Submissions

If, at our request, you send certain specific submissions (for example an entry in a contest) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials (collectively, 'Feedbacks'), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium such Feedback.

We are not obliged to:

1. To treat responses confidentially;

2. Compensation to be paid for comments;

3. To respond to comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that violates intellectual property rights or these Terms of Service.

You warrant that your comments do not violate any third-party rights, including copyrights, trademarks, privacy rights, personality rights, or other personal or proprietary rights. You further agree that your comments will not contain libelous, unlawful, abusive, or obscene material, or contain any computer viruses or other harmful software that may interfere with the operation of the Service or any related website. You may not use a false e-mail address, impersonate someone else, or otherwise mislead us or third-parties as to the origin of any comments.

You are fully responsible for the comments you post and their accuracy. We accept no responsibility and are not liable for comments posted by you or any third party.

10. Personal Data

The provision of personal information to us through the store is governed by our Privacy Policy, which you can view here: Privacy Policy

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions, including but not limited to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time, including after you have submitted your order, without prior notice.

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date in the Service or on any related website implies that all information on those pages has been completely modified or updated.

12. Prohibited Use

In addition to other prohibitions as set forth in these Terms of Service, you may not use the Site or its content:
(A) For any unlawful purpose;
(B) To solicit others to participate in or perform any unlawful acts;
(C) To violate any international, federal, provincial, or local regulations, laws, or ordinances;
(D) To infringe upon or violate our intellectual property rights or those of others;
(E) To intimidate, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(F) To provide false or misleading information;
(G) To upload or distribute viruses or other harmful code that may interfere with the operation of the Service, any related website, other websites, or the Internet;
(H) To collect or track personal information about others;
(I) To spam, phish, pharm, pretext, spider, crawl, or scrape;
(J) For obscene or immoral purposes; or
(K) To disrupt or circumvent the security features of the Service, related websites, other websites, or the Internet.

We reserve the right to terminate your access to the Service or any related website if you violate any of these prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is entirely at your own risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or products, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or products) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification

You agree to indemnify, defend and hold harmless Celestano and our parent, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents incorporated herein by reference, or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms and Conditions is deemed unlawful, void, or unenforceable, that provision will remain in full force and effect to the fullest extent permitted by law. The unenforceable portion will be deemed severed from these Terms and Conditions, and its determination will not affect the validity and enforceability of the remaining provisions.

16. Termination

The obligations and liabilities of both parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.

If we determine or suspect, in our sole discretion, that you have failed to comply with any provision of these Terms of Service, we may terminate this agreement at any time without notice. You will then remain liable for all outstanding amounts up to and including the date of termination. We may also deny you access to our services (or any part thereof).

17. Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site relating to the Service, constitute the entire agreement and understanding between you and us. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the party that drafted the terms.

18. Applicable Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Netherlands.

19. Changes to the General Terms and Conditions

You can view the most current version of the Terms and Conditions at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes your acceptance of those changes.

20. Contact information

Questions about these Terms and Conditions can be sent to info@celestano.com

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Celestano

Track & Trace

Retourneren

Shop

The Collection

Earrings

Chains

Rings

Customer service

General Terms and Conditions

Privacy Policy

Returns Policy

FAQs

Contact

Contact page

Chamber of Commerce number: 97614610

info@celestano.com

celestano.nl

Celestano

Track & Trace

Shop

The Collection

Earrings

Chains

Rings

Customer service

General Terms and Conditions

Privacy Policy

Returns Policy

FAQs

Contact

Contact page

06-19104467

info@celestano.com

celestano.nl
Title

© 2025 Celestano. All Rights Reserved.

© 2025 Celestano. All Rights Reserved.