Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit the Site or make a purchase.

Title

Last Updated: August 2025

1. Contact

2. Collection of personal data

3. Sharing of Personal Data

4. Behavioral Advertising

5. Use of Personal Data

6. Sale of personal information

7. Your rights

8. Cookies

9. Changes

10. Complaints

1. contact

After reading this policy, if you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by email at info@celestano.com

2. collection of personal data

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to all information relating to an identifiable individual (including the information below) as "Personal Data." Below is an overview of what Personal Data we collect and why:

I – Device data

Purpose of the processing : To correctly load the website for you and to perform analyses on the use of the website in order to optimize it.

Source of the data : Collected automatically when you visit our site, via cookies, log files, web beacons, tags or pixels.

Disclosure to third parties for business purposes : Shared with our processor Shopify.

Personal Data collected : Web browser type, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the website.

II – Order information

Purpose of the processing : Providing products or services to you in performance of our agreement, processing your payment, arranging shipping, providing invoices and/or order confirmations, communicating with you, screening orders for potential risks or fraud, and – if in accordance with your preferences – sending you information or offers about our products or services.

Source of data : Collected directly from you.

Disclosure to third parties for business purposes : Shared with our processor Shopify.

Personal Data collected : Name, billing address, shipping address, payment information (including credit card information), email address and phone number.

III – Customer service data

Purpose of the processing : Providing customer support.

Source of data : Collected directly from you.

|||| - Minors

This website is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us at the email address listed above so that we can delete this information.

3. sharing of personal data

We share your Personal Data with service providers to provide our services and fulfill our agreement with you, as described above.


For example:

We use Shopify to host our online store. You can read more about how Shopify handles your personal data here: https://www.shopify.com/legal/privacy.

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights.

4. behavioral advertising

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your personal data here:
https://www.google.com/intl/en/policies/privacy/

You can also opt out of Google Analytics using this link:
https://tools.google.com/dlpage/gaoptout
https://tools.google.com/dlpage/gaoptout

We share information about your use of the Site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and sometimes through cookies or similar technologies (which you may have consented to, depending on your location).

We use Shopify Audiences to show targeted ads on other websites through our advertising partners to customers who have previously made purchases from other Shopify stores and may also be interested in our products. We share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences. Other Shopify stores can use this system to make offers that may be of interest to you.

For more information about how targeted advertising works , you can visit the Network Advertising Initiative's (NAI) educational page:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising via:

Facebook; https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can also opt out of certain services through the Digital Advertising Alliance's opt-out portal:
https://optout.aboutads.info

5. use of personal data

We use your personal information to provide our services to you, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

Legal basis

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information on the following legal bases:

Your consent;

The performance of the agreement between you and the Site;

Compliance with our legal obligations;

Protecting your vital interests;

Performing a task of general interest;

Our legitimate interests, which do not override your fundamental rights and freedoms.

Retention period

When you place an order through the Site, we retain your personal information for our records unless you request us to delete it. For more information about your right to deletion, please see the "Your Rights" section below.

Automated decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where that decision-making produces a legal effect concerning you or otherwise significantly affects you.

We do not use fully automated decision-making that has legal consequences or otherwise significantly affects you based on customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud, which has no legal effect or otherwise significantly affects you.

Services that contain elements of automated decision-making include:

Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist remains active for several hours.

Temporary blacklist of credit cards associated with blocked IP addresses. This blacklist remains active for several days.

6. sale of personal information

We do not sell your personal information to third parties. We share your information only with trusted partners and service providers who help us provide our services, such as payment processors, shipping companies, and marketing partners, and only for the purposes described in this privacy policy.

7. your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal data we hold about you, to port that data to a new service, and to request that your personal data be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information above.

Your personal data will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with the GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA

If you are a California resident, you have the right to access the personal information we maintain about you (also known as the "Right to Know"), to have that information transferred to a new service, and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the contact information above.

If you would like to designate an authorized representative to submit these requests on your behalf, please contact us at the address above.

8. cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as logging in and selecting a region). This means you don't have to re-enter this information whenever you return to the site or browse from one page to another. Cookies also provide information about how people use the website, for example, whether it is their first visit or whether they return regularly.

We use the following cookies to optimize your experience on our Site and to provide our services.

[Always check this list against Shopify's current list of cookies for the store: https://www.shopify.com/legal/cookies ]

Cookies that are necessary for the functioning of the store

Reporting and Analytics

[ADD OTHER COOKIES OR TRACKING TECHNOLOGIES YOU USE HERE]

The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent cookies and expire between 30 minutes and two years after they are placed on your device.

You can manage and control cookies in several ways. Please be aware that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser settings, typically found in your browser's "Tools" or "Preferences" menu. You can find more information about changing your browser settings or blocking, managing, or filtering cookies in your browser's help file or on websites such as www.allaboutcookies.org .

Additionally, please be aware that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your data by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Do Not Track

Please note that because there are no industry-wide agreements on how to handle “Do Not Track” signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

9. changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

10. complaints

As stated above, you may make a complaint by contacting us by email or post using the contact details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority.

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Celestano

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Shop

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Contact page

Chamber of Commerce number: 97614610

info@celestano.com

celestano.nl

Celestano

Track & Trace

Shop

The Collection

Earrings

Chains

Rings

Customer service

General Terms and Conditions

Privacy Policy

Returns Policy

FAQs

Contact

Contact page

06-19104467

info@celestano.com

celestano.nl
Title

© 2025 Celestano. All Rights Reserved.

© 2025 Celestano. All Rights Reserved.